Privacy & Safety at Nook
Last updated: January 09, 2026
This Privacy Policy describes how Nook ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application (the "App").
1. What we learn
A. Information You Provide to Us
- Account Information: When you create an account, we collect your name and email address to help personalize your experience.
- Content: Information you provide when writing reviews, uploading stories, or making reservations.
B. Information Collected Automatically
- Location Information: With your permission, we collect precise location data to show you nearby cafes and calculate distances. This is essential for the core functionality of discovering cafes near you.
- Camera Access: We access your camera only when you explicitly choose to take a photo for a "Check-in" or "Story" update.
- Device Information: We may collect information about the mobile device you use, including the hardware model, operating system, and unique device identifiers.
2. How we use it
We use the information we collect to:
- Provide, maintain, and improve the App.
- Facilitate cafe discoveries and reservations.
- Display "Live Updates" and stories to other users.
- Authenticate your account and ensure security.
- Communicate with you about updates or support.
3. Privacy & Sharing
We do not sell your personal information. We may share information as follows:
- With Other Users: Your name, profile photo, and public stories or reviews are visible to the Nook community.
- Service Providers: We work with trusted partners who help us host our data and keep the app running smoothly.
- Legal Requirements: We may share information if required by law to protect our users or comply with legal processes.
4. Keeping your data
We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with legal obligations.
5. Your control
- Location Services: You can opt-out of location collection at any time through your device settings, but this will limit the App's usefulness.
- Camera Permissions: You can manage camera access via your device settings.
- Account Deletion: You may contact us or use in-app features to request account deletion.
6. Staying secure
We take reasonable measures to protect your personal information from loss, theft, and unauthorized access. However, no internet transmission is 100% secure.
7. Staying safe together
We are committed to maintaining a safe and positive environment for everyone. We have a zero-tolerance policy for any illegal or harmful content. Any material that violates our community standards will be removed immediately, and we reserve the right to suspend accounts or report serious violations to the appropriate authorities to ensure the safety of our users.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.